Malware Removal for Mere Mortals

A FREE detailed step-by-step video guide with written instructions for removing ~90-95% of malware found on Windows systems. Choose your version of Windows. Malware Removal for Mere Mortals – Win 7/Vista Coming soon – versions for Windows 8/8.1/10! The Win 7 video guide includes basic instructions for Win 8/8.1/10.

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Use Microsoft Office Online for Free!

Did you know you can use Microsoft Office for FREE? Most people don’t. You can use Word, Excel, PowerPoint, and more with just your browser. No installations required. You can access your documents with any device like a smartphone or tablet and of course your PC/Laptop/Mac. The caveat is that these are starter versions of […]

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Windows Defender – Not!

Using Windows Defender or Microsoft Security Essentials as your anti-virus protection? Think you are protected? I hate to burst your bubble but you’re not. Defender and MSE are about as effective as trying to carry a cinder block in a wet paper bag. Defender and MSE consistently rank in the bottom of major AV test […]

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The right tools for the job

Taking your hardware to a shop to be repaired is expensive. If you are handy, you can do many of the tasks yourself. It used to be that a small screwdriver and an old credit card were all you needed to disassemble most PC/laptop cases. As our electronics get smaller and smaller, it’s become harder […]

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Viruses, Malware, and PUPs, Oh My!

Many people call me and say they have a virus on their system. They usually don’t. Less than 1% of the PCs I work on actually have a virus. Most have combinations of adware and PUPs (Potentially Unwanted Programs). But the word “virus” has entered the  common computer lexicon as a malicious program. Malware, adware, […]

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What was your first PC?

Mine was the TRS-80 Model 1 Level II. 16KB of memory and your data was stored to a cassette tape recorder. It was 1979 and a 19 yr old PC Angel terrorized the country roads of Candler in a ’71 beat up, butterscotch MG Midget. I had no PC and I was no angel. I […]

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Tech On The Move!

William Musick lives in Bristol, TN with his very nice wife Kay. But he isn’t home much. He’s a truck drivin’ man for a living. He’s on the road for 3-4 months at a time. The cab of his truck is his office with a laptop, printer and a fax machine. When he needs help […]

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Biz in Alaska, Home in North Carolina

Ken Higgins is a business owner. He owns and runs Discount Storage. Like me he lives in beautiful, exotic Leicester. However, Discount Storage is located in Anchorage, Alaska. While he faces many challenges being so far from his business, PC support isn’t one of them! When they need help in Anchorage they call me and […]

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