How To Connect

You are one step away from world class support! To connect please do the following:

  • Please call me before connecting to make sure I am available to help you. I will talk you through the following steps.
  • Disable your anti-virus real-time protection. Some AV s/w prevents my connect app from running.
  • Click the “Connect” button below.
  • With your permission an app will be run on your PC to allow the connection. Select “Run”.
  • If “Run” is not an option “Save” the applet to your desktop and double-click it.
  • If prompted select “Unblock” or “Allow this connection.”

Sit back and relax. Your problems will be fixed shortly!

Problems? Click “SOS” above or call me at 828-398-4810 or 877-445-4366.